The Essentials.
Bali & International:
• All returns must email with your order reference number and reason for return.
• All returns will only be accepted in their original condition, with tags attached including hygiene seal. We will not accept tampered or worn goods. 
• All return emails must be submitted within 14 days of purchasing, international orders within 21 days.
• We do not offer refunds (unless faulty)
• We will except exchanges and credit notes. Once your exchange has been received, we will issue an exchange or credit note for re-purchase.
• Returns on sale or promotion items are not accepted
Just to note.
• In the case of a faulty item, please email us at We will incur all postage costs, so please be sure to include a receipt.
• If the item is deemed faulty, we will provide a full refund.
• In the case that a return does not reach us, we will not be held liable. Please ensure you use a tracking safe method.

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